General FAQs
What types of businesses do you typically work with?
My ideal client is a mid-market business with 100 Million dollars in revenue and up to two Billion dollars in revenue across industries. While I am not targeting Fortune 100 clients, I am not opposed to working with them. If one reached out with a business need that fits my skills, I’d be happy to talk with them.
How do you tailor your consulting services to different industries?
At this point, I have had client experiences across a wide range of industries, including aircraft manufacturing, regional airline provider, sheet metal manufacturing, telecommunications, hospitality, consumer packaged goods, medical goods distribution, pharmaceuticals, and biotechnology. It comes naturally to me to customize major deliverables to unique clients, businesses, and industries. By working closely with my clients and asking good questions, tailoring an approach to any industry is easy.
What is your approach to managing large-scale business transformations?
I co-create the plan for managing change with my clients and enable them to lead whenever possible. Clients who value the support and are willing to pay for it may opt for more of my time. The complexity of the engagement drives significant decisions, such as the size of the change team, the level of effort required by other resources, such as process owners or SMEs, and the metrics we use to track adoption.
How can I determine if I need a business consultant or an executive coach?
When you need a business consultant, you are looking for an expert who can guide you through a project, create the plan, and drive outcomes and results. Consultants share their knowledge and expertise. Executive coaches help clients gain insight by asking good questions, helping clients set aspirational goals, and creating a plan to achieve them. Coaches “ask” instead of “tell.” There certainly are situations where a coach can share expertise, but it is not their primary function. Finally, an executive coach is not a therapist. Clients needing clinical counseling will be directed to pursue support from the clinician of their choice.
How does the free discovery session work, and what can I expect from it?
A free discovery session is a 30-minute meeting where a potential client requests to get to know me, explore their business requirements, and see if we are a good fit for a consulting or coaching engagement.
Self-Paced Course FAQs
What does the self-paced course cover, and who is it designed for?
The course covers the selection of the proper method or approach, creating a change team, assessing and engaging stakeholders, planning, launching, and managing a change network, assessing readiness, creating a communication strategy and plan, identifying business impacts and mitigating action plans, creating behavior change plans, developing a training strategy & plan, developing a leadership development plan and formulating, developing, executing and completing a change strategy. The course is designed for professionals who want to independently lead change.
How long does it take to complete the course?
The self-paced course is over 21 hours in duration, the live version of the course is over 25 hours in duration.
Will I receive a certification upon completing the course?
Yes. Upon completing the course material and passing the knowledge check, you will receive a certificate.
Can the course be customized to my company’s specific needs?
The self-paced course content will stand as it is without customization. It will be updated from a sustainability perspective based on questions from participants and new insights in the field. The Live, In-Person, and Live Remote course options allow for customization based on conducting a private cohort for a client.
How does the course prepare me for the Certified Change Management Professional (CCMP) exam?
The course covers more content than the Standard for Change Management and provides practical tools and approaches that can be applied to a real-world project. The Standard for Change Management competencies will be covered in the course, along with much more context on what leaders need to do in a real engagement to manage change successfully.
Executive Coaching FAQs
What is the typical duration of an executive coaching engagement?
Coaching engagements can run for six months or a year, or the duration can be based on the business need.
How do you measure the success of executive coaching?
A close look at the outcomes of a coaching engagement in the final session of a series can be an eye-opening experience. In the final session, we look at the aspirational goals set and the plan created to achieve them and take stock of what was accomplished. Completing a thorough review in the final session helps coachees see the impact of the engagement and their return on investment.
Can coaching be customized to specific leadership goals?
Yes. Each engagement requires goals customized to the individual and the situation so that they are focused throughout the engagement.
Do you offer coaching for teams or just individual executives?
Yes. I am happy to work with teams and individuals. The engagement can be customized entirely to the business needs.
What qualifications do you have as an executive coach?
I hold the Professional Certified Coach designation given by the International Coaching Federation. Achieving this certification requires completing qualified training, passing an exam, mentoring, supervision, and a review of a recorded coaching session. Continuing education is required to maintain the qualification.
Business Consulting FAQs
How can business consulting benefit my mid-market company?
Engaging a consultant can help you reduce the productivity dip, increase business performance, achieve adoption of new behaviors, and create a better workplace.
What specific business challenges do you specialize in solving?
I specialize in solving human capital-oriented business problems. Anything involving the people side of the business, such as managing change, designing new operating models and organizations, building skills or capabilities, mitigating business impacts, and managing risks, is central to how I serve clients.
Do you offer long-term consulting support or only short-term projects?
Yes. Some clients need support for shorter timeframes, like one business quarter, and others need long-term consulting over a year or more.
How do you approach mergers and acquisitions consulting?
My approach depends on the maturity of the acquiring client and the business need. In every situation, I’ll start by asking a lot of open-ended due diligence questions to understand more about the business value of the acquisition and what’s at stake in the transaction. Some clients need a complete human capital strategy and plan, and others need a light version that the business owner can complete and implement themselves to make sure they have taken care of the people in their business. Both sides add value for clients and truly make a difference. The solution needs to fit the business needs
What can I expect from fractional consulting services?
Fractional consulting services provide high-end consulting services to clients who need a lighter version without full-time support. The client may be looking for 1 – 4 days a week of consulting which may include a weekly status meeting with my sponsor, a team meeting that I help facilitate or own, and several more meetings a week with subject matter experts or process owners to help keep a human capital strategy initiative on track. Through a client conversation, I can quickly help them size an engagement to the appropriate number of days a week. In some cases, I develop deliverables, and in other cases, I serve in purely an advisory capacity.
Logistics & Pricing FAQs
How much do your consulting and coaching services cost?
The fees I charge for consulting and coaching are custom to each engagement and business need so it all depends on the situation, the duration of the engagement, and client preferences. Whether fractional, advisory, or full-time consulting support, the fee structure is customized to the business situation.
Free Resources FAQs:
What is included in the “7 Steps to Thrive in the New World” eBook?
The book includes seven key steps for leaders to thrive in the new world of work. The seven steps include the following:
Step 1: Preparing for Your Expedition: The Traits of a Great Leader
Step 2: Conquering Your Mindset: How to Overcome Fear & Define Success
Step 3: Recruiting Your Navigator Guide: The Power of Coaching in Your Business
Step 4: Recruiting Your Right-Hand Crew: Developing More Leaders & Optimizing Talent
Step 5: Equipping Your Team to Flow with the Tide: Create a Culture That Sustains & Supports Wellness
Step 6: Motivating Your Team in the Winds of Change: Hold Effective Conversations in the Workplace
Step 7: Creating Strong Alliances to Brave the New World: The Power of Your Community
How often will I receive the newsletter, and what kind of content is included?
The newsletter is sent once a month and it includes thought leadership articles aligned with the topic that I am covering in social media that month, as well as summaries of the podcasts that air in a given month. Based on topics of interest that arise, I may include other resources that bring value to my audience, whether it is an article, a podcast interview, or some other interesting insight.
Is the on-demand webinar free, and how long is it?
The on-demand webinar is free and lasts about five minutes.
Podcast FAQs
How can I be featured on the Transformational Thinkers podcast?
Anyone interested can complete the podcast intake form to be considered for the podcast. The ideal guest is an entrepreneur who built and scaled a business or transformed an organization as a leader in a larger enterprise.
What topics are typically discussed on the podcast?
The questions are customized to each interview, their expertise, and the key insights they have to share with the next generation, including their aspirational goals, context on their business growth plans, the outcomes they achieved, and lessons learned.
Where can I listen to previous podcast episodes?
You can listen to episodes directly from my website podcast page or wherever you listen to podcasts, like Apple Podcasts or Spotify.
